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Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ?
Contact our customer support.
  • Do you ship overseas?
    Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
  • Do I need to setup an account to place an order?
    An account is not required to place an order. However, after creating an account, you can store shipping information, view order history, and view product warranty information. Additional features will be added to the account page in the near future.
  • Do you offer gift wrapping
    Yes, we can wrap your item in our signature box with tissue paper, and include a card with your personal message.d
  • How long will it take to get my orders?
    It depends on where you are. Orders processed here will take 2 business days to arrive. Overseas deliveries can take anywhere from 2-3 days. Delivery details will be provided in your confirmation email.
  • What is your return policy?
    All products purchased on this site can be returned free of charge within 30 days.
Our customer support is available monday to friday: 8am-8:30pm.
Average answer time: 24h
  • Worldwide Delivery
    Free shipping on orders placed during the event
  • Support
    Our support team is available 24/7
  • Buyer Protection
    All payments are processed securely
  • Returns & Warranty
    Support 30 days free return and exchange, 2 years warranty